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Daily Graphs Online® Privacy Policy Statement

Daily Graphs Online® online investment research* tool is committed to respecting and protecting your personal privacy. Our Privacy Policy is succinctly explained below.

*Daily Graphs Online® is a registered trademark of William O'Neil + Co., Inc.


What Information Does Daily Graphs Online Collect From You and How is it Used?

Daily Graphs Online is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Daily Graphs Online collects information from our users at several different points on our website.

Registration and Order
In order to use our website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). We request information from the user on our order form. Here a user must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
This site requires the use of browser cookies. Cookies are messages written in your browser. The messages store information so that our site immediately recognizes you each time you visit. This permits us to personalize our site for each member, allow access to the secure parts of our site that individual members have registered for and provide members with up-to-date information about their own account.

Log Files
We use cookies to store visitor preferences, record session information, such as items that visitors add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize web page content based on visitors' browser type or other information that the visitor sends.


Sharing/Do Any Third Parties Receive or Collect your Information Through Daily Graphs Online?

We use a credit card processing company to bill users for goods and services. This company will also perform a card authorization and fraud check, but this company does not retain, share, store or use personally identifiable information for any secondary purposes.


Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes of us sending them offers of interest. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter or promotional materials from our partner, Investor's Business Daily®, may opt-out of receiving these communications by accessing their member profile found on our Web site and they may then select to 'opt-out' or by sending us an email at email. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Supplementation of Information
In order for this website to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources.

In order for this website to enhance its ability to tailor the site to an individual's preference, we combine information about the purchasing habits of users with similar information from our partner, Investor's Business Daily®, to create a personalized user profile. When a user makes a purchase from either of these two companies, the companies collect and share that purchase information with us so we can tailor the site to our users' preferences.

Special Offers
We send all new members a welcoming email to verify password and username, in addition, members who subscribe to our service will also receive an e-mail each time their subscription is renewed. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.


Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link: What is SSL?

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use passwords to access this information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can send an email to email.


Phishing
Phishing is a term used to describe a type of Internet scam in which inauthentic emails that appear to be coming from a legitimate source are sent in an attempt to trick you into providing confidential information. These emails usually invoke a sense of urgency and often imply that your account is about to be closed unless immediate action is taken. They will often ask you to click on a link that leads you to a webpage that simulates that of the legitimate source, but is really a page specially designed to get you to input your confidential information such as account number, password, social security number or credit card number. The thieves then use that information to commit fraud and identity theft against you.

The Office of the Comptroller of Currency has set up a website providing information warning consumers about the dangers of these scams and how to protect yourself. To learn more about phishing, please click on the following link: http://www.occ.gov/consumer/phishing.htm

Please know that Daily Graphs Online takes the privacy of our subscribers very seriously. If you are ever in question about the legitimacy of an email from Daily Graphs Online, please contact customer service at: (800) 472-7479. If you believe you have been the victim of a scam, you can file a complaint with the Federal Trade Commission at: http://www.consumer.gov/idtheft/. If you have any additional questions about the security at our Web site, you can send an email to email.


Correction/Updating Personal Information:
If your personally identifiable information changes (such as your zip code), or if you no longer desire to use our service, we provide a way to correct, update or remove your personal data provided to us. This can be done by emailing our Customer Support at email.


Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.


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© 2008 Daily Graphs Online. All rights reserved. Daily Graphs Online® is a registered trademark of
William O'Neil + Co. Incorporated. All data provided by William O'Neil + Co. Incorporated unless otherwise noted.

William O'Neil + Co. Incorporated
PRIVACY STATEMENT | LEGAL AGREEMENT